05 / Privacy policy
Privacy, in plain language.
This policy explains the information The Buying Lane uses to provide and protect the service. Effective August 10, 2026.
What happens with your information
The information needed to run your car search.
We use customer information for the service, support, security, and the dealership work you authorize.
- 01
Information we collect
We collect account and contact details, vehicle preferences, location and delivery details, purchase and financing preferences, price limits, instructions, approvals, dealership communications, written offers, documents, and limited technical and first-party usage information.
- 02
How we use it
We use information to operate and secure The Buying Lane, carry out the dealership work you authorize, process communications and documents, provide support, prevent abuse, and improve service reliability.
- 03
When we share it
We share information as needed with dealerships you authorize, providers that help us operate the service, others you direct us to involve, and when disclosure is legally required.
- 04
Payments
Stripe securely processes payments and refunds and provides us with payment status and transaction identifiers. We do not receive complete payment-card numbers.
- 05
Automated tools
We may use service providers and automated tools, including AI-enabled tools, to operate and support the service.
- 06
How we protect information
We use administrative, technical, and organizational safeguards designed to protect customer information. We keep information for as long as reasonably needed for the service, security, recordkeeping, and legal obligations.
- 07
Your choices and questions
Email accounts@thebuyinglane.com to ask a privacy question, update account information, or make a request concerning your information. We may verify your identity before acting on a request.